Effective Date: 2026

BXE (Business Exchange) is committed to protecting your privacy and ensuring that your personal information is collected and processed lawfully, transparently, and securely in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and other applicable South African laws.

1. Introduction

This Privacy Policy explains how BXE collects, uses, stores, and protects personal information obtained through our website, CRM platform, services, and business activities.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

BXE may collect and process the following types of personal information:

• Full names and surnames

• Email addresses

• Contact numbers

• Business names and registration details

• Physical and postal addresses

• Website usage data (IP address, browser type, device information)

• CRM, client, and transaction-related information

We only collect information that is necessary for legitimate business purposes.

3. How We Collect Information

Personal information may be collected through:

• Website forms and contact submissions

• CRM onboarding and usage

• Email, phone, or electronic communication

• Contracts, agreements, and service registrations

• Automated technologies such as cookies and analytics tools

4. Purpose of Processing

BXE processes personal information for the following purposes:

• Providing and managing our services

• CRM and customer relationship management

• Lead generation and business networking

• Communication and customer support

• Marketing and promotional activities (with consent)

• Legal, regulatory, and compliance requirements

5. Legal Basis for Processing

Personal information is processed based on:

• Consent from the data subject

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests

6. Sharing of Personal Information

BXE does not sell personal information.

Personal information may be shared with:

• Trusted service providers and partners

• Hosting, email, and technology providers

• Regulatory authorities where required by law

All third parties are required to maintain appropriate security and confidentiality safeguards.

7. Data Security

BXE implements reasonable technical and organisational measures to protect personal information against:

• Unauthorised access

• Loss or damage

• Unlawful processing

Security measures include encryption, access controls, secure hosting, and regular system monitoring.

8. Data Retention

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

9. Data Subject Rights

In terms of POPIA, you have the right to:

• Request access to your personal information

• Request correction or deletion of information

• Object to processing of your information

• Withdraw consent at any time

• Lodge a complaint with the Information Regulator

Requests may be directed to the Information Officer using the contact details below.

10. Cookies and Website Tracking

BXE may use cookies and similar technologies to improve website functionality and user experience.

You may disable cookies through your browser settings; however, this may affect website functionality.

11. Cross-Border Data Transfers

Where personal information is transferred outside South Africa, BXE ensures that adequate protection measures are in place as required by POPIA.

12. Changes to This Privacy Policy

BXE reserves the right to update this Privacy Policy from time to time. Any changes will be posted on our website.

13. Contact Details

For any questions, requests, or concerns relating to this Privacy Policy or personal information processing, please contact:

Information Officer
BXE (Business Exchange)
Email: rd@bxe.co.za

This Privacy Policy forms part of BXE’s commitment to transparency, compliance, and responsible data handling.